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INTRODUCTION

All around us the networking and inter-networking of our economy is taking place.  Companies that do business together are linking up electronically.  They are doing this to better coordinate their actions and drive costs out of their business operations.

Business in this emerging networked world is as much about process as it is about

product.  This is because market forces, driven by the speed of communications that

electronic networks now make possible, are making product life cycles shorter and

shorter. Customer tastes and requirements change quickly.  Product inventories are

always in danger of becoming obsolete.

OBJECTIVES

•               Provide an essential global business update on the emerging market environment and project future trends.

•               Identify strategic directions for marketing and supply management within the context of global change.

•               Highlight how supply chain management can make significant contribution to business results.

•               Demonstrate how leading companies win through customer-supplier alliances.

•               Illustrate the key role of supply chain re-engineering the organization.

•               Depict the relationship between supply chain management and customer satisfaction.

TARGET AUDIENCE

•  Materials, Quality and Production Departments.

CONTENTS 

1.      Introduction to Supply Chain Management.

2.      A Conceptual Framework

3.      SCM For Global Competitiveness

4.      Strategic Issues in SCM

5.      Supply Chain Management - Challenges

6.      5 Major Supply Chain Drives

·        Production

·        Inventory

·        Location

·        Transportation

·        Information

7.      Supplier Role In Integrated Supply Chain

8.      Supplier Management

9.      Mutual Prosperity Through Vendor Management

10.  Beginning Of Vendor Management

11.  Building Relationship With Vendors

12.  Quality Assurance System

13.  The "Supermarket"

14.  Kanban

15.  Measuring Performance : Supply Chain Metrics

16.  Four Measurement Categories

·        Customer Service

·        Internal Efficiency

·        Demand Flexibility

·        Product Development

17.  Manufacturing Excellence And Performance Gap